Sometimes print jobs are delayed due to the size or format of the documents. In addition, sometimes there is a high volume of print jobs in the global printing queue causing delays. General printing tips are available, which may help if your document fails or takes a long time to print. Most importantly, the file size should be under 250MB.

Some common reasons for long waiting times are:

• Large files over 250MB or 100 pages. Split files up into parts, especially for theses and PowerPoint slides. Remember, printing more than one slide to a page still requires that each slide be rendered separately. There will be delays when printing more than one slide to a page.
• Trying to print too many documents at a time. This is especially true for larger documents such as lecture slides - try only sending two or three lectures to print at a time.
• Files with layers. When printing files with many layers (usually images, diagrams, and other Creative Cloud documents) remember to save a copy as a flattened image or without layers (save PDFs without the "editable PDF" option) and print that version.
• Uploading documents to the Webprint/Papercut website during a busy period, such as weeks when assignments are due or around exam time. Documents sent to print via Webprint are placed in a queue for processing one-by-one along with every other Webprint print job submitted - at peak times this can take one or more hours. You can skip this processing queue by printing from a UWA computer or from your own device using Mobility Print.

Further information can be found on the Printing, copying and scanning page. If you require further help please speak to staff at any of our libraries.