Paid tuition fees not appearing on your Commonwealth Assistance Notice (CAN)
I have paid my tuition fees up-front and they do not appear on my Commonwealth Assistance Notice (CAN). What do I do?
If you have paid your student contribution (tuition fees) up-front but this is not recorded on your CAN, contact the Fees Team via Email Us. Please include all of your payment details in your enquiry.
Also be aware that up-front payments must be made by your unit(s) census date(s). If you make payment after the unit census date it will not be recorded on your CAN.
It is your responsibility to check the census date for each unit in which you are enrolled.