A replacement award certificate can be issued when your original certificate has been lost, stolen, destroyed, not received or damaged.

If you have simply mislaid your original certificate you should order a True Copy as you are still in possession of the original certificate.

If your certificate has been damaged you are not required to complete a statutory declaration form. In this case, complete the order form and return it with your original certificate.

Complete the attached form and submit it along with your ID via the Email Us option. If you're required to make a payment, you'll be sent a link to make a secure payment online after your order form is received.