When to expect you eSOA for my SSAF
When will I receive my electronic Statement of Account (eSOA) for my Student Services and Amenities Fee (SSAF)?
Answer ID 30 | Last updated on 01/11/2023 10.35 AM
Your electronic Statement of Account (eSOA) for the Student Services and Amenities Fees (SSAF) is issued in two or three instalments:
- Semester-based enrolments will be issued a SSAF eSOA in February and July
- Trimester-based enrolments will be issued a SSAF eSOA in January, April and July
Your eSOA (SSAF) is only available on studentConnect.
- You will need to retrieve your eSOA by logging in to studentConnect with your student ID and Pheme password
- Under the FINANCE section in the left hand menu, click on 'Statement of Account (eSOA)'
- You will be able to select the eSOA for the Student Services and Amenities Fees (SSAF) from a drop down Fee Calendar menu
- Click 'Pay Now'
- Select your 'Payment method' - Visa or MasterCard or Western Union
Other payment methods are available.
Please allow 3 - 5 working days for your payment to be processed and to reflect on your studentConnect under 'Received Payments'.