Multi Factor Authentication or MFA is a process where you are prompted to provide a second form of identification in order to confirm your identity when accessing UWA systems. MFA is fast becoming a requirement for many services where confirming identity is vital, from online banking and government services, through to social media and ‘cloud’ accounts. MFA adds an extra layer of security to both an individual's UWA identity and data. UWA is committed to protecting the online safety of staff and students. While MFA does introduce a layer of complexity, technology is rapidly changing, therefore the University needs to adapt to this in order to safeguard our data and services and minimise the risk of cyber threat.

Multi Factor Authentication will be required when you are trying to access University resources and systems while not connected to the UWA network (e.g. studying from home, or while connected to a mobile network on a smartphone). With time, MFA will be required for additional services and will eventually be needed whether you are on campus or not.

When enabling MFA, you can opt to use three methods to verify your identity when signing in to MFA protected systems. The recommended method is to install the Authenticator app on your mobile device where you simply tap to approve. Other methods include an SMS code or automated phone call with a code to your smartphone, which you can enter as part of the sign in process.

If you remove the Authenticator app from your smartphone or get a new device, your will need to restore your MFA account (if you have previously backed up the account) or contact the Library to reset your MFA account so you can set it up again.

For more information visit the MFA web page or contact the University Library if you require technical support enabling or using MFA.