Retrieving forgotten USI
What do I do if I've forgotten my USI?
Check Forgotten my USI where you will be able to retrieve your USI using one of the following:
- Email address: your USI will be sent to the email address registered in your USI account
- Mobile number: your USI will be sent to the mobile number registered in your USI account
- Personal details and questions: you will need to know and answer your check questions
- Personal details and an identification document: you will need to have a valid form of ID