Retrieving forgotten USI

What do I do if I've forgotten my USI?

Check Forgotten my USI where you will be able to retrieve your USI using one of the following: 

  • Email address: your USI will be sent to the email address registered in your USI account
  • Mobile number: your USI will be sent to the mobile number registered in your USI account
  • Personal details and questions: you will need to know and answer your check questions
  • Personal details and an identification document: you will need to have a valid form of ID

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