Academic documents can be ordered either: 

• Online by selecting either ‘current student’ or ‘past student’ and following the instructions, or
• Express in-person at Student Administration with photographic ID, and proof of name change if applicable. This option is not available for Letters of Enrolment. 

Prices, delivery options, processing times and sample documents are available on our Academic documents website. 

Orders are unavailable during the University shutdown period.

My eQuals digital document order
If you've ordered a My eQuals document, you will receive an email to your personal email once your document has been produced with instructions and links to access it. If you haven't received your email by 12pm the following business day after placing your order, search 'my equals' in your inbox, or contact Student Administration. If you're having issues viewing your documents in your My eQuals account, try switching your browser to Chrome, Firefox, Safari, or EDGE (Internet Explorer 11 and older versions aren't supported).

Collecting your document in person
If you choose to collect your document, you'll need to show your UWA Campus Card or other photo ID to collect your order. If you have nominated someone else to collect your document for you, they will need to show their photo ID. 

Collections are unavailable during the University shutdown period.

Posting your document
Coming to campus isn't always convenient, so we can post or courier your documents to you, or directly to a third party on your behalf. If you need to track your documents, select courier as your delivery option and contact Student Administration for a tracking number. If you're posting to a PO box, it's not possible to send your documents via courier. 

Changing your delivery option
If you've chosen to collect your document but then find that you're no longer able to, you can nominate someone else to collect it on your behalf or arrange another delivery method by using Email Us to contact the Student Administration team.