Ordering Academic Documents

How do I order my Statement of Academic Record and Statement of Qualification?

Answer ID 88 | Last updated on 17/11/2022 12.38 PM

Academic documents can be ordered either: 

  • Online by selecting either ‘current student’ or ‘past student’ and following the instructions, or
  • Express in-person at Student Administration with photographic ID, and proof of name change if applicable. This option is not available for Letters of Enrolment. 

Prices, delivery options, processing times and sample documents are available on our Academic documents website. The processing times listed on the website are guaranteed, so you will not receive a second email to say when you can collect your hard copy document. 

Orders are unavailable during the University shutdown period.

Pre-orders for current students 
You can pre-order your academic documents up to 45 days before the main semesters’ results are released. If you're studying units that have a different results release date to the main semesters, check when your results will be released on the Non-Standard Teaching Periods web page and order your documents after that date.

My eQuals digital document order
If you've ordered a My eQuals document, you will receive an email to your personal email once your document has been produced with instructions and links to access it. If you haven't received your email by 12:00pm the following business day after placing your order, search 'my equals' in your inbox, or contact Student Administration. If you're having issues viewing your documents in your My eQuals account, try switching your browser to Chrome, Firefox, Safari, or EDGE (Internet Explorer 11 and older versions aren't supported).

Collecting your document in person
If you choose to collect your document, you'll need to show your UWA Campus Card or other photo ID to collect your order. If you nominated someone else to collect your document for you, they will need to show their photo ID. 

Collections are unavailable during the University shutdown period.

Posting your document
Getting to campus isn't always convenient, so we can post or courier your documents to you, or directly to a third party on your behalf. If you need to track your documents, select courier as your delivery option and get in touch with Student Administration for a tracking number. If you're posting to a PO box, it's not possible to send your documents via courier. 

Changing your delivery option
If you've chosen to collect your document but you're no longer able to, you can nominate someone else to collect it on your behalf or arrange another delivery method by using Email Us to get in contact with the Student Administration team.

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