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- Student Administration closes for the holiday season, and academic document orders will be unavailable from Wednesday 17th December 2025 until Monday 5th January 2026. Confirmation of your order When... Date Updated: 15/12/2025
- You will receive an electronic Statement of Account (eSoA) on studentConnect . Hardcopy Statement of Accounts will not be mailed to you. Semester 1 - Your electronic Statement of Account (eSoA)... Date Updated: 28/10/2025
- There are a number of reasons you may not be able to enrol, these include: An outstanding debt to the University, or encumbrance . This is the most common reason for not being able to... Date Updated: 31/10/2025
- If you have paid your encumbrance online it takes 5 working days for the payment to be cleared, allocated to your record and your encumbrance removed. This is not an automatic process. If you need to... Date Updated: 31/10/2025
- WP means Withdrawn Pre-semester (i.e. withdrawn early). WP is used where you have withdrawn on or before: Semester 1 units - 21 days from the start of teaching of semester 1 (includes teaching... Date Updated: 11/08/2025
- For a Commonwealth-supported place , you must complete an electronic Commonwealth Assistance Form (eCAF) through studentConnect , as you complete your enrolment. If you're an Australian citizen... Date Updated: 29/10/2025
- If you are an eligible student accessing HECS-HELP You need to provide your Tax File Number (TFN) on your " Request for Commonwealth support and HECS-HELP" form that you fill in via the... Date Updated: 29/10/2025
- If your marks are not finalised in time we will contact you by email to advise you that we have moved your application to the next round of graduation ceremonies so you do not have to... Date Updated: 10/02/2025
- As a HDR student, your 'course attempt status' refers to your enrolment status in your course. Your course attempt in studentConnect will show as one of the following: ENROLLED You are... Date Updated: 09/01/2026
- From 2017, the Australian Taxation Office (ATO) has introduced a TFN verification process for all students who have submitted a TFN and requested a HELP loan. To be eligible for a HELP loan, the ATO... Date Updated: 29/10/2025
