Problems using studentConnect to make changes to your enrolment
Why can't I make changes to my enrolment on studentConnect?
There are a number of common reasons why you may not be able to add or withdraw units online via studentConnect. Some of the most common ones are:
- Have you successfully re-enrolled?
Only when you have successfully re-enrolled for the current academic year you will be able to make online changes to your enrolment.
- Has the 'last date to add a unit' online or the census date passed?
Each teaching period has a 'last date to add a unit' online. To add units late after this date you will normally need Special Approval plus a Change of Enrolment form. A late fee may also apply.
You will be able to withdraw from units online up until the census date of your teaching period. To withdraw from units after this date you will need to use a paper Change of Enrolment form, available from Student Administration.
Check the Teaching periods, census and withdrawal dates for your teaching periods, published on the Current Students website.
- Are you a Postgraduate or an Offshore student?
You are able to make online changes to your enrolment up until the census and academic withdrawal dates for your teaching period. If you are unable to do so, contact Student Administration using "Email Us" and we will investigate for you.
- Are you a Cross Institutional, Exchange or Study Abroad student?
You are unable to make changes to units with an ENRL or EXCH prefix online. To change your enrolment collect or request a paper Change of Enrolment form from Student Administration.
- Is your unit quota restricted?
Some quota restricted units (with a limited number of places) are not available for online enrolment. Check with your Faculty Student Office to see if your unit is quota restricted. If your unit is not available for online enrolment, you will need to collect or request a paper Change of Enrolment form from Student Administration, to make changes.
If none of the above applies to you contact Student Administration using "Email Us" and we will investigate for you.