Accessing UWA email address after graduation
Answer ID 1014 | Last updated on 21/01/2025 11.28 AM
Unless there are special circumstances, you will be unable to access your UWA student mailbox, other services in Office 365 and other UWA apps after 12 months from when you completed your course. Access to your UWA Student mailbox cannot be restored after this date.
Note: this is not the day you pass your exams, or your graduation day, but the day where your course status is recorded as completed.
If you discontinue your course or the course is cancelled, after 28 days (unless you enrol in a new course during that time) you will be unable to access your UWA student mailbox, other services in Office 365, and other UWA apps.
In the last month of access you will receive notifications of your access expiring which will be sent to your UWA email address.
Keeping a copy of your email and files:
You will need to organise this before your access expires.
- For email, the only supported method is to export your mailbox to a PST file, that can be opened by a PC or Mac version of Outlook software (part of Office 365 Pro Plus or Office 365 Home subscriptions or a copy of Office Pro Plus such as Outlook 2016 or 2019). The best way to do this is to follow this article.
- For your files in Student Drive (OneDrive), you can simply access OneDrive, login with your Uni-ID and choose to download folders that you wish to keep to your own computer. This article provides more information. When Student Teams and SharePoint (Sites) are made available, you will use the same method.
- For your files, download (or Sync) your files down to your computer before your access expires.
Notifying your contacts:
You may wish to notify your contacts that you will no longer be contactable on your UWA email address before your access expires. Consider either:
- composing an email to your contacts letting them know of an alternative email address
- setting up an 'Out of office' response with your new contact details – instructions on doing this are available
Note: the out-of-office response will cease working once your access expires.