Personal device support for students

Where can I get help with using my own devices to connect to the University Library resources?

Answer ID 1662 | Last updated on 09/02/2022 03.54 PM

The Library provides assistance at Information Desks for students connecting to our services, or experiencing issues using our services from their laptops, tablets and smart phones. You can also Email Us to submit an enquiry.  
We collaborate with University IT to provide student IT support services. Where Library Information Desk staff are unable to resolve your issue we can refer you to TechDesk, the advanced student IT support team which operates from the ground floor of Reid Library 9:00am - 4:00pm Monday to Friday during semester. We can also assist you in submitting a help ticket outside of these hours.
Note: TechDesk operating hours may vary during breaks and outside of standard teaching periods.

Was this answer helpful?