Receiving an electronic Commonwealth Assistance Notice (eCAN)
Why have I received an electronic Commonwealth Assistance Notice (eCAN)?
Answer ID 156 | Last updated on 02/11/2021 03.44 PM
You have received an electronic Commonwealth Assistance Notice (eCAN) on your studentConnect due to institutions legally being required under the Higher Education Support Act (2003), to provide a Commonwealth Assistance Notice to all students who have obtained HECS-HELP, FEE-HELP, SA-HELP or OS-HELP assistance and/or who are Commonwealth supported students.
eCANs contain important information about your:
- Study load [pre 2012 Student Learning Entitlement consumption expressed as unit weight or EFTSL (Student Learning Entitlement was abolished as of 1 January 2012)].
- Fee liability and HELP debt and
- CHESSN